QUESTIONS
Set up LensAid and rehearse your first interview.
Download the app, add the job and your CV, and start a mock interview. These answers cover setup, credits and your code.
Redeem a code
- Open LensAid and choose Credits in the sidebar.
- Choose Paste code, paste the code from your order page or email, then Redeem.
- The code joins your balance. Enter it again anytime, on this Mac or another, to reach the same remaining balance. It never adds its credits twice.
Questions
What do I need to run LensAid?
A Mac with Apple Silicon and macOS 14 or later, and an internet connection. Mock interviews and the app run in English.
How do I install the app?
Download the ZIP, open it and move LensAid to Applications. Open the app, add the job you’re preparing for and your CV. LensAid asks for the microphone and camera when you join your first mock interview.
What do the 50 starter credits cover?
Your job match, a CV analysis and your first 10-minute mock interview with its report. Claim them in the app with an email code. One free offer per email address and per Mac.{O3}
How do credits work?
Every price is a total shown before you start. A 10-minute mock interview with its report is 30.5 credits, 20 minutes is 60.5. Job details and Job match are 1.5, a CV analysis is 1 and a drafted answer is 0.3. A mock interview never costs more than the total shown before it starts.
Do I need an account or my own API key?
No. Your credits live on a reusable code, and LensAid manages the AI connection. Keep your code so you can reach its remaining balance later.
What happens if a mock interview fails?
If it fails before the interviewer joins, you are not charged. If it fails on our side after that, the credits are refunded automatically.
Can LensAid help during the real interview?
Yes. Live assist can listen to the call on your Mac and suggest answers based on your CV and the job. It can also answer from a screenshot or explain a coding question you paste. It uses 1 credit per minute.
Where does my data go?
Your camera stays on your Mac. Your voice and an interview plan go to ElevenLabs to run the interviewer. Your job and CV go to OpenAI to plan the round and write the report. See Your data for every flow.